Knowledgable, professional, communicative, constantly on her game and a pleasure to do business with. Raina is the epitome of what most of her profession can only aspire to be. If you want a first class, excellent and proactive Realtor then you need Raina on your side.
She was quick to respond to any questions we had, supported us and gave us all the details and information she had on the property we eventually called home. Raina was also super flexible and helpful when part of the process of buying our home in Penticton was happening while we were out of the country. Raina approached the entire process with a positive and calming outlook which was very reassuring being buyers from out of town. I would recommend her to anyone looking at buying a home in the Okanagan.
We were put in touch with Raina to help with our purchase of a property in Kelowna and I was at first hesitant at being directed to someone unknown to us. Reflecting back on our assistance from Raina I honestly can’t think of anything she could have done better and her support, accessibility, and knowledge start to finish was top notch. I have no hesitation in recommending her to friends and family.
She has supported us all the way by scheduling the showings to accommodate our needs, sending required information, inquiring the seller for any questions we had. We definitively recommend Raina as a Realtor.
We found her to be very knowledgeable, diligent, and pleasant. She was always available and answered any questions we had very quickly. Our experience working with her was a very positive one.
She was super patient while we looked at house after house and always provided her honest advice. From scary basements to eventually finding our dream home, we enjoyed every minute of it. Raina was always available for us and booked us in to showings as soon as possible. Not only did we find our first home, I also found a forever friend!
She is a kind person who genuinely cares about her clients wants and needs, who works hard and gets things done. My mother had been struggling for months to find a realtor in Penticton and once Raina was on the job her house sold within a week. The whole family is happy and we can’t say enough good things about our experience with her!
She made it possible for us to find a home in the Okanagan while still living in Montreal. She was very friendly and informative and helped us get a sense of pricing and neighbourhoods as well as what it was that we most wanted and what didn’t matter. She was absolutely invaluable when viewing properties remotely. She gave us a sense of the spaces overall by using all her senses and reporting back scents and sounds and helpfully giving a sense of scale by saying what sort and size of furniture would fit in various rooms. She also brought our attention to details that might have been easy to miss even in person, and made suggestions of how we might fix certain issues in places we were considering. She was very thorough and was happy to answer all our questions. She is very knowledgeable and always gave us all the information and guidance we needed for each step. She helped us through everything from from making an offer to finding a home inspector to taking a possession. She was always very quick to respond to emails and texts, and helped us with problems big and small - from tracking down our unresponsive notary and confirming some important details to being there with a screw driver to remove a broken door knob on possession day. Raina was consistently attentive, an incredible resource, and delightful to work with.
We were in a tough spot dealing with a complicated timeline and COVID restrictions during an international move, but Raina was extremely accommodating the whole way. She was more than happy to do a mixture of remote and in person appointments and helped us through some complicated closing logistics. Raina is clearly more than willing to go above and beyond for her clients. She knows the Okanagan market really well, can help you find a home in a competitive market, and is able to steer you in the right direction for your needs.
We were extremely fortunate to have been referred to Raina through our EXP Realtor in Kamloops, after deciding to purchase in the Okanagan. Raina was friendly, happy, and patient in listening to our needs, and showing us as many condos as we requested. We never felt pressured in any way. She always encouraged us to stay positive and was determined that we would find our happy place. Without her commitment, hard work, and knowledge, we would not have found our beautiful condo. Raina truly went above and beyond with her professionalism and attention to detail. She was always prompt to reply to our texts, calls and emails. She is caring, genuine, motivated, has a wonderful sense of humor, and loves to help people. Once we found our condo, she was amazing in negotiating the contract and conditions, lining up the property inspector, and keeping us on track with the subject removal timeline. Raina understands the stress and emotions that come with selling and buying a home and she made our purchase to retire in the Okanagan a Dream Come True. We can’t imagine working with anyone else, thank you so much Raina! Debbie & Gerry Shea
She was very friendly, great with communicating and accommodated our schedules to look at countless homes. Raina was very patient with us and we never felt pressured. Raina and made putting together a competitive offer very easy for us as buyers and we would recommend her to others ☺️
She responded promptly, provided good input and always made sure to get answers to all our questions. We would highly recommend her.
This far exceeded my expectations. Her expertise, knowledge & professionalism began from the staging level, selection of the right photographer that provided 3D walkthrough video, floorplan with measurements. Then she put “legs” to her marketing strategy (quite literally). The amount of documentation required in the sale of a condo is extensive & she followed up to track it all down within the deadlines. I appreciated her patience & thoroughness in explaining the real estate jargon on documents. This meant a lot to me, as an older person. Raina’s outgoing & friendly, willing nature made this a great experience. I would unquestioningly recommend Raina to anyone wanting to sell or to purchase a home.
She was not only friendly and easy to talk to, she was also very receptive and understanding of our needs. She went above and beyond with showings and was very responsive to our questions whenever we needed her guidance. We are so grateful for all her effort and professionalism!